Refund, Chargeback and Privacy Policy

Last updated and affirmed: January 2026

Refund and Chargeback Policy

Lion Group LLC, DBA Robo Enforcer

At Lion Group LLC, DBA Robo Enforcer, we are committed to providing customers with reliable and secure products and services. This Refund and Chargeback Policy is intended to promote fairness and transparency. By using our services, you agree to the terms outlined below.

1. Consumable Products and Services

All products and services provided by Lion Group LLC, DBA Robo Enforcer are considered consumable and are subject to the following conditions:

  • Consumable Nature: Services, including software access, security services, and related consumables, are considered used once delivered or initiated.
  • Non-Returnable: Due to their consumable nature, full refunds are not available once services have been accessed or utilized.

2. Prorated Refunds

If a refund is approved, it will be prorated based on services rendered at the time of the request and will apply only to unused portions.

  • The date and time the refund request is submitted
  • The percentage of service already used

Example: A 30-day service used for 15 days may be eligible for a refund of the remaining 15 days, minus a $10 cancellation fee.

3. Chargebacks

Robo Enforcer takes chargebacks seriously and will contest those submitted in error or bad faith. In the event of a chargeback, the company may:

  • Provide documentation demonstrating service delivery or usage
  • Pursue legal remedies where appropriate

Important: Fraudulent chargebacks may result in legal action.

4. Fraudulent Claims

Fraudulent activity, including false refund requests or unauthorized chargebacks, may result in:

  • Recovery actions for associated losses
  • Reporting to relevant authorities
  • Suspension or termination of services

5. Contact and Dispute Resolution

Customers are encouraged to contact support prior to initiating a chargeback using the Contact Us page on this website.

6. Agreement to Terms

Use of Robo Enforcer services constitutes acceptance of these terms. Disputes are governed by the laws of the jurisdiction in which Lion Group LLC operates.

Privacy Policy

This Privacy Policy explains how information is collected, used, and protected when using the Service.

Interpretation and Definitions

Definitions

  • Account: A unique account to access the Service
  • Affiliate: An entity under common control
  • Company: Robo Enforcer, Albuquerque, New Mexico
  • Cookies: Small files stored on your device
  • Country: New Mexico, United States
  • Device: Any device accessing the Service
  • Personal Data: Information identifying an individual
  • Service: The Website
  • Usage Data: Automatically collected usage information
  • Website: www.roboenforcer.com

Security

Reasonable administrative, technical, and organizational safeguards are used to protect personal data. However, no method of transmission or storage is completely secure.

Children’s Privacy

Robo Enforcer does not knowingly collect personal information from individuals under the age of 13.

Changes to This Policy

Updates to this policy will be posted on this page and reflected by the “Last updated and affirmed” date above.

Contact Us

Questions regarding this policy may be directed to the Contact Us page on this website.